Administrative Unit
– Domain creation and registration for .kn domains (Only external public service)
– Human resource administration management
– Financial management
– Equipment management
– Supplies management
– Security management
Telecommunications Services Management Unit
– All government telecommunications devices management (Landlines, mobile handsets, internet modems)
– Distribution of landlines, mobile handsets, and internet modems
– Fault or Complaints management for devices
– Account management for devices (increase or decrease service plans)
– Forecasting for government telephone expenditures
– Bill payment for all devices accounts
E-Government Unit
– Requirement gathering
– Process design and re-engineering
– Web development
– Software design and development
– Software vendor management (outsourced software companies)
– Email Management
– Mobile application development
– Project management
– Cloud computing and hosting services
– Government domain creation and registration
– DNS routing and management
– Cybersecurity
– Consultancy / advise on procurement of software applications
Technical Unit
– All government physical ICT hardware management (cables, desktop PCs, laptops, printers etc)
– Troubleshooting technical problems
– Telephone installation and configuration
– Server installation and configuration
– Diagnostics and performance review
– Network configuration
– Network topology and definitions
– Hardware repairs and replacement
– Cable (wire) management
Innovation and Training Unit
– Robotics projects
– Artificial intelligence projects
– Internet of Things (IoT) projects
– Training on different ICT topics
– Government wide training facilitation
– Remote and on-site meetings facilitation
– Creative space and innovation hub
– Events management
Ministry of Entertainment, Entrepreneurship & Talent Development
– Legislation reviews on contracts
– Advice and assistance to aspiring entrepreneurs
– Procedural management for entrepreneurs
– Creative and Arts Industry management